Online concierge

AIRPORT TRANSFERS

Airport transfers can be organized as per conditions hereunder. This service will be charged directly onto guests’ account. It is most important that guests fill in their travel dates as well as flight details for proper handling of their transfer reservation.

RATES

Between 01 – 03 persons (luggage included) – Transfer by Private Car
€ 80 one way
€ 150 both ways (pre-booked return)

Maximum 06 persons (luggage included) – Transfer by Mini Van
€ 145 one way
€ 280 both ways (pre-booked return)

Maximum 20 persons (luggage included) – Transfer by Air-condition Coach
€ 270 one way
€ 530 both ways (pre-booked return)

Arrival

Departure

AIRPORT FAST TRACK SERVICES

Upon arrival
Meet and welcome guests inside the Arrival Lounge with Name sign, assistance with immigration formalities through the Fast-Track lane, baggage collection and customs.
Provide and hand out to clients: refreshing tissue and a bottle of water each.
Escort clients to the appropriate vehicle for necessary transfer as advised by the hotel.

Upon departure
Provide assistance to clients with check-in for international flights departure.
Advise clients already at the airport of any eventual flight delays and provide assistance as requested by Ephelia.

RATES
ARRIVAL + FAST TRACK & DEPARTURE
Rate per Adult : 50€ / 40£
Rate per Child : 40€ / 32£

ARRIVAL + FAST TRACK ONLY
Rate per Adult :45€ / 40£
Rate per Child : 40€ / 32£

*Child (2 -12 years)
Fast Track Services must be reserved 36 hours in advance in order to honour the request

Arrival

Remarks

CHECK-IN - CHECK-OUT FACILITIES

Early check-in

Late check-out

IN-SUITE & VILLA COMFORT

For your comfort and entertainment, your room is equipped with TV/satellite channels, Internet access, telephone with voice mail and mini-bar.

HOUSE-KEEPING SERVICES

Please advise the best moment to service your suite:

For your convenience, please select any requirements from the list below:

PILLOW MENU

Few pillows provide sufficient upper shoulder and lower neck support, especially in a side sleeping position. The 100% natural latex foam pillow has been engineered to support these areas, a welcome relief for side-sleepers.

Hypo allergenic pillow provides luxurious comfort and support. Down feather moulds to the contours of your head, neck and shoulders, thus providing support where it is needed.

Designed for NASA's astronaut, this memory foam pillow will absorb pressure and heat, conforming to your neck to support it correctly to help you sleep more comfortably.

100% natural, no chemical added - Buckwheat pillow will keep your head and neck cool, it will conform to the exact contours of your head, neck and shoulder. This perfect support allows the muscles to relax thus relieving pain and stress.

Long shape pillow filling with polyester - Bolster is designed for those who like to sleep on their side.

A pregnancy pillow is soft but yet supportive. It is designed to support mother during and after pregnancy. The patented shape is cured in order to wrap the body in a way that it supports the tummy back and for the restful sleep.

MINI BAR

Your mini bar is completed with a variety of beverages (alcoholic and non alcoholic) and snacks.

Please indicate if you have any specific preferences:

Please indicate if you have any suggestions:

SERVICE REQUIREMENT

FLOWER ARRANGEMENT

PLEASE INDICATE IF YOU HAVE ANY SUGGESTIONS:

TENNIS

Please indicate if you would like to make advance tennis lessons appointments (payable).

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GYM

Please indicate if you would like to make advance gym personal trainer session appointments (payable).

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Please indicate if you would like to receive more information on our resort activities:

Book your activity

RELAXATION & WELLNESS

Please indicate if you would like to make advance Spa appointments. Kindly note that appointment times are subject to reconfirmation.

Signature U-Experience Massage (90 mins)

A massage like no other, customized uniquely to the requirements of your body and muscles. The therapist will select techniques intuitively as required by your muscles and spend focused time on your areas of tension.

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Signature U-Experience Spa Facial (60 mins)

Treat your skin to a total experience with a spa facial customized to your skin type.

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Signature U-Experience Body Treatment (60 mins)

Treat your skin to a total experience with a body scrub customized to your skin type followed by a nurturing wrap to completely rehydrate and restore to a silky soft touch.

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Rejuvenate Massage (60/90 mins)

Re-energize and relieve muscle tension to return flexibility and suppleness to your body.

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Manicure (45 mins)

A luxurious exfoliation, hydration and caring treatment to restore your hands and nails.

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Pedicure (60 mins)

A luxurious exfoliation, hydration and caring treatment to restore your feet and nails.

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OTHER TREATMENTS

Therapist Preference:

BABY FRIENDLY

The family-friendly Constance Ephelia makes hotel experiences more enjoyable and secure for parents travelling with babies. These services and amenities are offered all year-round; if you let us know what your little ones need in advance, we'd be more than happy to help!

Amenities provided free of charge upon request

Amenities on request and payable

BABY'S DINING EXPERIENCE

High chair and chair booster are available – Special place mat and colourful cutlery – Special menu for baby

CONSTANCE KIDS CLUB

The Constance Kids Club welcomes children aged from 4 to 11 years (open 09.00 - 20.00). Games room and playground. Indoor and outdoor activities are organised daily under the supervision of our trained staff.

You can pre-register your child:

BABYSITTING

The babysitting service is for kids from the age of 4 months old and above. Babysitting service is subject to availability.
DAY RATE - (08:00 - 20:00)
Hourly Rate : 170
4hrs package : 625
8hrs package : 1,200
Cancellation Fee :170
NIGHT RATE - (20:00 - 08:00)
Hourly Rate : 250
4hrs package : 900
8hrs package : 1,800
Cancellation Fee :250
• A minimum of 12 hours advance notice is required to reserve a babysitter.
• A minimum of 2 hours is required for the baby-sitting service.
• Partial hours will be considered in ½ hour segments.
• In the event of a cancellation within 2 hours of the requested time, a charge equivalent to 1 hour will be applicable.
• A taxi fare of Scr 700 will be charged after 23h00 until 07h00.
• Fees for babysitter will be charged on your account at the reception

Please advise your requirements:

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RESTAURANT BOOKING

Dress Code
Welcome to your tropical home away from home!
At Constance Ephelia we observe a “Casual Chic” dress code in all our food and beverage outlets.
During the day: 
Shorts, T-shirts or polo shirts with footwear, yet we ask that swimwear be covered at all times.
Evening resort chic: 
Lightweight trousers or tailored shorts, Bermuda, sleeved collared shirts (such as polo shirts and button down shirts), footwear required (no flip flops or slippers). Kindly note that any swim wear or sleeveless shirts is not permitted.

The only dining venue where we require an evening dress code is our signature restaurant CYANN and our Mediterranean restaurant HELIOS. 
Dress code for gentlemen: long trousers, collared shirts (button down) or polo shirt and footwear. Equally we ask ladies to respect the evening attire, in line with the elegant atmosphere of these particular restaurants.

COROSSOL

Corossol

Opening hours :

Breakfast : 7.00 - 10.30 
Dinner : 18.30 - 22.30

Breakfast & Dinner buffet (South Beach)
Main halfboard restaurant, situated on the South beach, serving international food in a buffet style. The main focus is the live cuisine creating interaction between the chefs and the guests. The buffet which is fully air-conditioned offers different sections - an Asian station,central station featuring a beautiful pizza oven, pasta station, grill and plancha, to name just a few. Desserts in “Corossol” are not to be missed... The dining room is spread around in different modules, and features various types of seating, offering a large variety of ambiances, including “al fresco” setting.

HELIOS

Helios “Mediterranean” Buffet restaurant

Opening hours :

Lunch : 12.00 - 15.00 
Dinner 19.00 - 22.00

Lunch & Dinner (South Beach)
A casual chic restaurant on the South beach with its main feature being a large oven and the open bar facing the pool. From the South of France, Italy, Spain, Morocco, Lebanon, etc... mezze, antipasti, are followed by thin and crispy pizzas, flat breads, whole fishes and dishes baked in the oven in cast iron dishes. Snacks and “lunch time favourites” are also available.

ADAM & EVE

Adam & Eve…“Asian Cuisine”

Opening hours :

Lunch : 12.00 - 15.00
Beach Menu : 12.00 - 17.00
Dinner : 19.00 - 22.00

Embedded in nature loving structure Adam & Eve Restaurant embraces the four elements water, air, earth and fire. The bountiful surrounding trees give a unique sense to the tranquil pool and water bodies.
One of the distinctive features of this restaurant is the open kitchen that engages diners in the preparation of the food and the spacious seating is in an open-air style with white sand floors and walls made of local granite rocks. The restaurant & bar is open for lunch and dinner.

The food concept focuses mainly on the flavours of South East Asia with an emphasis on Malay, Singapore and Indonesian cuisines. An interactive and fun cuisine focusing on national dishes of the region and famous street foods. This restaurant is all about family, bringing guests together at the table. At Adam & Eve you will experience all the pungent and fragrant flavours of South East Asia. A one off dining experience not replicated elsewhere in the resort.

 

Aperol Sunset Aperitif

Starting 19:00hrs
Set-up in front of Adam & Eve Pool Area wherein guest can enjoy aperitif & digestif

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CYANN

Cyann “Signature cuisine”

Opening hours :

Lunch : 12.00 - 15.00
Dinner 19.00 - 22.00
Sushi : 12.00 - 16.00

Lunch & Dinner - (North Beach)

Cyann is the “haute cuisine” restaurant of the resort, unique in its concept and design. The restaurant offers a beautiful view over Port Launay marine park. Casual chic for lunch, the restaurant turns into an elegant and refined venue in the evening, and proposes a selection of signature dishes, that combine the precision of French culinary techniques with the lightness and flavours of local and Asian influences. Low calorie dishes are also available. A sushi bar, situated near the pool, offers the best quality fish for lunch and dinner. Do not miss the wine cellar that boasts a selection of the best vintages from the Old and New worlds.

Cyann Wine & Cheese

Every night
SCR 950 Wine & Cheese
SCR 295 Cheese only

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Cyann every Friday

Wine Dinner with Jean Quatre (saxophonist)
SCR 800 HB/FB and SCR 1750 BB

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Champagne and Sand Breakfast at Cyann Top Spot

EURO 110 per couple
Breakfast for 2 with bottle of Champagne

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SESELWA

Seselwa “Cuisine des Iles” Casual

Opening hours :

Lunch : 12.00 - 15.00
Dinner : 19.00 - 22.00

Lunch & Dinner - (North Beach)
Seselwa is a casual and popular outlet, with a lively ambiance and facing the gorgeous North Beach. Designed with white furniture and brightly coloured cushions, it evokes freshness and the festive spirit of Seychelles. Breakfast is served buffet style. At lunch and dinner, Creole specialities are proposed and the freshest seafood is grilled in front of the guests on the central grill. Flavours of the Islands and the very best ingredients are the words that best describe the Seselwa culinary style. A selection of snacks and “lunch time favourites” are also available. Open for breakfast on a buffet style with à la carte options.

 

Seselwa Lobster Night
Every Monday
SCR 950 HB/FB and SCR 1950 BB

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Seselwa Kreol Fiesta
Every Wednesday
SCR 490 HB/FB and SCR 1400 B

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Zee Bar

Zee Bar Pancakes & Waffles
15:00hrs until 17:00hrs

Cocktail Making Class
SCR 799 per person

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GUESTS INFORMATION

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Primary guest

Sharing guest

Will you be travelling with children?

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Address

Contact details

Please advise us of any food allergies or food restrictions you feel we should be aware of

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SPECIAL OCCASIONS

Please indicate if you will be celebrating a special occasion during your stay

Anniversary

Birthday

Honeymoon

Others

Have you previously experienced a Constance Resort?

Constance Belle Mare Plage

Constance Le Prince Maurice

Constance Lemuria

Constance Tsarabanjina

Constance Ephelia

Constance Moofushi

Constance Halaveli

DATES OF STAY

Arrival date

Departure date

FOR TRAVEL AGENCY AND TOUR OPERATOR USE ONLY

SPECIAL REQUEST

Please fill in for any request of service not listed therein. Our team members would be most pleased to attend.

Thank you very much for your time to complete this form.

We wish you a very safe and enjoyable journey and look forward to welcoming you to our Island of simple elegance.


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