Offers

Paris Charles de Gaulle VIP Concierge Experience

Experience exceptional travel at Paris-Charles de Gaulle Airport with Echo Privilege Club

Enhance your journey with a complimentary VIP Concierge Experience at Paris Charles de Gaulle Airport (CDG), reserved exclusively for Echo Platinum Breeze and Echo Diamond Sky members.

For arrivals, departures and connections alike, enjoy dedicated assistance designed to make your airport experience smoother, more comfortable and effortless.

Available exclusively to Echo Platinum Breeze and Echo Diamond Sky members travelling to or from participating Constance Hotels & Resorts destinations, this premium service helps transform every journey into a seamless extension of your Constance experience.

Services

Choose one of the 3 complimentary services

 

Arrival Meet & Greet

Upon arrival at Paris Charles de Gaulle Airport, a dedicated concierge representative will welcome you and assist you through the airport journey, helping you navigate arrival procedures and baggage collection before continuing your onward journey.

Departure Meet & Greet

Receive personalised assistance from the airport through check-in and departure procedures, ensuring a seamless start to your journey.

Transit Meet & Greet

For members transiting through Paris Charles de Gaulle Airport, dedicated assistance is provided to help facilitate a smooth connection between flights.

How to Book

1. Send Your Request

Click below to complete your booking request. Simply select your preferred service and share your Echo Privilege Club membership, booking and travel details.

2. Verification & Confirmation

Our team will verify your eligibility and arrange the service with our airport concierge partner.

3. Enjoy The Experience

Once confirmed, simply travel as planned and enjoy a smoother airport journey.

Terms & Conditions

  • The benefit is available exclusively to active Echo Privilege Club Platinum Breeze and Diamond Sky members.
  • The eligible member must hold a valid qualifying reservation at a participating Constance Hotels & Resorts destination associated with the requested journey.
  • Eligible members may request one complimentary VIP Concierge service: Arrival, Departure or Transit Meet & Greet, in accordance with the applicable usage rules.
  • Requests must be submitted through the official booking form within the required advance-booking period.
  • All requests are subject to eligibility verification, operational feasibility, availability and written confirmation by the designated handling team and service provider.
  • The benefit is personal and non-transferable. Companion inclusion and charges for additional passengers, where applicable, are governed by the confirmed benefit conditions.
  • Members are responsible for providing complete and accurate reservation, passenger and flight details, and for communicating any subsequent changes promptly.
  • Amendments are subject to availability. Cancellation, late-cancellation and no-show conditions may apply.
  • The service scope may vary according to the selected journey, terminal, airline and applicable airport procedures. Only the inclusions stated in the written confirmation are guaranteed.
  • The benefit has no cash value, cannot be exchanged for another service and cannot be combined with another airport-service benefit unless expressly permitted.

FAQ Section

The selected VIP Concierge service is complimentary for eligible Echo Platinum Breeze and Diamond Sky members, and up to 2 accompanying guests, subject to the applicable eligibility criteria, availability and confirmed inclusions.

Eligible members may request one Arrival, Departure or Transit Meet & Greet service, subject to availability and the applicable benefit conditions.

Requests must be submitted within the required advance-booking period. The applicable booking deadline will be communicated as part of the booking conditions.

No. All requests are subject to eligibility verification, operational feasibility and availability. The service is confirmed only when written confirmation is issued.

Please contact the designated handling team as soon as possible. Amendments remain subject to availability, while cancellation or no-show conditions may apply.

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