Guito Simiette, Guest Relation & Villa Manager at Constance Belle Mare Plage is the mastermind of many unforgettable guests stays. From holiday planner prior and during guests stays to last minute surprises, he makes sure guests are well cared and happy at the hotel. We thought you would like to know more about the one behind your memorable stay. So here’s more on Guito:
What is the first thing you do when you resume your job every day?
The first thing I do everyday is:
“Good Morning to my Team with a smile”.
As this allow me to have a good morning start and motivates me.
How does it feel to be a Guest Relations & Villa Manager at Constance Belle Mare Plage?
I am really proud.
As together with my team; we are the front face of one of the biggest Presidential Villa in Mauritius! Working in an exceptional and unique environment which is set among tropical plants facing the ocean is simply nice!
What motivates you to do your work?
Constance Hotels, Resorts & Golf is my second home. I have been here for more than 15 years. Deadlines motivate me, and my motivation also comes from providing excellent service to every customer I come into contact with.
Please use three words to describe Constance Belle Mare Plage.
Home, Unique, Luxury
When is your happiest moment at work?
When guests value our work by a simple "Thank You".
What are your thoughts on this Guest Review?
This guest has given my team and myself the opportunity to achieve and exceed expectations. In the end, a happy and satisfied guest is our most precious reward.
In what way do you think you contribute in making a guest live the best experience at Constance Belle Mare Plage?
By always anticipating and exceeding a guest needs.
In your opinion, why should guests stay at Constance Belle Mare Plage?
They should stay at Constance Belle Mare Plage to experience the warmth of our people and atmosphere. Guests who stayed at the hotel talk about our “savoir-faire” and the emotions we put in everything we deliver, and I think our prospective guests must come and sample these.
What is TRUE BY NATURE for you?
Being genuine and sincere. We do what we say and say what we do…..