Introduction to Food and Beverages Service
This course equips learners with the essential skills and professional behaviours needed to begin a career in the hospitality industry. The programme develops confidence in delivering excellent guest experiences through strong customer service, effective communication, and polished grooming standards. Learners gain hands-on experience in restaurant operations including mise-en-place, sequence of service, table and buffet service, counter service, and the preparation of hot, cold, and basic alcoholic beverages. The course also embeds Food Safety, Health & Safety, workplace hygiene, sustainability awareness, and practical numeracy used in service environments, preparing learners for entry-level roles
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Duration
6 months
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Mode
Apprenticeship
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Certificate by Constance Hospitality Academy
Certificate of Achievement and Attestation for Work Experience
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Next Intake
April (application deadline is March). See our events calendar for more details.
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Location
Constance Ephelia, Seychelles
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Progression Pathways
Constance Hospitality Academy, Mauritius (NC3), STA (Certificate), or entry-level roles in hotels
Key Course Takeaways
By the end of this programme participants will:
- Demonstrate professional conduct, grooming standards, and workplace etiquette.
- Apply essential principles of Health, Safety, and Food Hygiene in hospitality settings.
- Deliver exceptional guest interactions and customer service.
- Execute restaurant service techniques including mise-en-place and sequence of service.
- Prepare and serve a range of hot, cold, and basic alcoholic beverages.
- Communicate effectively, work in teams, and use basic numeracy for service tasks.
- Practice sustainability-conscious behaviours within food and beverage operations.
Why Take This Course
This course offers a practical entry point into the hospitality industry, helping learners build confidence, professionalism, and service readiness for real workplace environments. It strengthens employability across a variety of food and beverage establishments and provides a solid platform for further training and career development.
Who should apply
This course is specially designed for:
- Individuals aged 17 and above
- School leavers
- Unemployed individuals looking to gain employable skills
- People wishing to change career and join the Hospitality industry
Course content is indicative and may be adapted to meet our requirements.