Job title: Assistant Front Office Manager - Constance Hotels and Resorts

Expire date : 7-06-2012

Job Description:
The Assistant Front Office Manager provides leadership, direction, supervision and motivation to Front Desk personnel.

Job Responsibilities:

DUTIES AND RESPONSIBILITIES:

Assist the Front Office Manager in all aspects of his duties Assist Front Office Manager in execution of the management of staff Monitor Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition Control the availability of rooms, rooms types, accuracy of room count and rate categories Liase with Housekeeping Department to ensure room image is maintained and the “Room Ready on Arrival” policy is adhered to EXPERIENCE & QUALIFICATIONS: 2 years minimum as AFOM, or Duty Manager Resort experience Overseas experience, island preferably Opening experience preferably PMS used Wish.net, Opera or Fidelio Guest oriented, and team management Train the trainer skills