Job title: Spa Therapist - Constance Hotels and Resorts
The Spa Therapist is responsible for providing the highest level of treatments and customer service for guests at the Spa & Fitness, according to the philosophy and policies of the Constance Group of Hotels.
Duties & Responsibilities
To carry out Spa body treatments on guests.
To maintain the highest levels of personal hygiene, and to ensure that the treatment rooms are maintained in an impeccable state at all times.
To at all times be gracious and courteous.
To provide the highest levels of pre- and post treatment care.
To ensure a professional and excellent guest follow-up.
To at all times be vigilant with regard to the use of stock, and ensure minimal quantities are used.
To promote and sell treatments.
To liaise with receptionists to ensure total guest satisfaction.
Experience & Requirements:
At least three years experience in a similar position within a five star environment
Have a caring attitude and an ability to put people at ease.
Be able to work as part of a team.
Be an excellent communicator but also a good listener.
Be tactful and aware of the need for confidentiality.
Have a smart appearance and good personal hygiene.
Be aware of health and safety requirements